Privacy Policy

Last Updated: December 28, 2025

1. Introduction

Welcome to BestDish ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital menu platform.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name and email address (when you create an account)
  • Profile information and preferences
  • Payment information (processed securely through Stripe)
  • Business information (for establishment owners)

Usage Information

We automatically collect certain information when you use our platform:

  • Device information and IP address
  • Browser type and version
  • Pages viewed and time spent on pages
  • Menu items viewed and favorited
  • Reviews and ratings you submit

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send you updates, notifications, and promotional materials
  • Personalize your experience and provide recommendations
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • With Establishment Owners: When you make a reservation or interact with an establishment's menu
  • Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payments)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

BestDish Support

Email: support@bestdish.ro